To provide and improve products and services for clients
Names and contact details
Addresses
For the operation of client or customer accounts
Names and contact details
Addresses
Account information, including registration details
Lawful Bases and Data Protection Rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. You can find out more about lawful bases on the ICO’s website.
Your data protection rights include:
Right of access — You have the right to ask us for copies of your personal information.
Right to rectification — You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Right to erasure — You have the right to ask us to delete your personal information.
Right to restriction of processing — You have the right to ask us to limit how we can use your personal information.
Right to object to processing — You have the right to object to the processing of your personal data.
Right to data portability — You have the right to ask that we transfer your personal information to another organisation, or to you.
Right to withdraw consent — When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond within one month. Please contact us using the details above.
Our lawful bases for providing and improving products and services
Consent — We have permission from you after giving you all the relevant information. You have the right to withdraw your consent at any time.
Legitimate interests — We collect or use your information because it benefits you, our organisation, or someone else, without causing an undue risk of harm to anyone.
Our lawful bases for operating client or customer accounts
Consent — We have permission from you after giving you all the relevant information. You have the right to withdraw your consent at any time.
Legitimate interests — We collect or use your information because it benefits you, our organisation, or someone else, without causing an undue risk of harm to anyone.
Where We Get Personal Information From
Directly from you
How Long We Keep Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For more information please contact us using the details above.
Who We Share Information With
Data Processors
Microsoft
Document processing
How to Complain
If you have any concerns about our use of your personal data, please contact us using the details at the top of this notice.
If you remain unhappy after raising a complaint with us, you can also complain to the ICO:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF Helpline: 0303 123 1113 Website:ico.org.uk/make-a-complaint